Keeping You Safer, Healthier and more Comfortable at Home.
Welcome to Medcare Connect
Mount Sinai Virtual Hospital’s premium, patient-centered digital healthcare experience, brings the very best of remote patient management directly to the comfort of your home. Through our Medcare Connect service, we offer customised, preventive, and proactive care designed to reduce hospital visits, improve chronic disease management, and ensure that non-critical patients receive the timely, attentive care they deserve.
Services
Chronic Disease Management
Our Chronic Disease Management service is designed to support patients living with long-term health conditions by providing comprehensive, proactive care in the comfort of their homes. We specialise in managing a range of chronic conditions, including diabetes, chronic kidney disease, chronic heart failure, and chronic obstructive pulmonary disease (COPD). Our team works collaboratively with patients, families, and healthcare providers to create personalised care plans focused on early intervention, symptom management, and overall well-being. By utilising advanced remote monitoring and timely medical interventions, we help reduce hospitalisations, improve quality of life, and empower patients to take control of their health with confidence and ease.
Non-Critical Care
At Mount Sinai Virtual Hospital, we provide expert non-critical care for a wide range of medical conditions, ensuring you receive high-quality treatment in the comfort of your own home. Our specialised team offers personalised care plans for conditions such as cellulitis, acute-on-chronic heart failure, chest infections, and infective exacerbations of COPD. We also manage complex cases like diabetes, acute-on-chronic kidney disease, venous thrombosis (including deep vein thrombosis and pulmonary embolism), urinary tract infections, and delirium. By delivering advanced care tailored to your needs, we aim to enhance recovery, prevent unnecessary hospital visits, and ensure peace of mind for you and your loved ones.
Post Operative Care
Our Post-Operative Care Model is designed to support patients recovering from surgical procedures by addressing both immediate and long-term recovery needs. This comprehensive model combines telemedicine, remote patient monitoring, and in-person care, including nurse home visits and specialist assessments via telemedicine, to provide continuous, tailored support. Our team manages conditions commonly encountered during recovery, such as infections, chronic disease exacerbations, and venous thromboembolism, while also facilitating imaging and treatment initiation when required. With a focus on reviewing acute and chronic diseases, as well as providing family support and 24/7 accessibility, our goal is to ensure a seamless recovery journey that prioritises patient safety, comfort, and optimal outcomes.
Testimonials
Why Choose MSVH
Personalised Medical Care: Comprehensive health assessments, medication management, care coordination, and holistic support tailored to each patient's needs.
24/7 Accessibility: Medicare-billed services with 24/7 call centre support and on-demand face-to-face or telemedicine consultations.
Proactive Health Management: Monthly specialist reviews, weekly nurse visits, and timely organisation of blood tests and imaging (within 24-48 hours).
Family and Device Support: Assistance with medical devices, family support meetings, and strategies to prevent hospitalisations or emergency visits.
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